We don't have a branch in Hoover - every job here comes from the Birmingham shop, about 10 miles out. Call and tell us the door's age if you know it, how many panels are damaged, and whether you can get a photo of the full door including the brand label on the inside track or the top panel. That label tells us the panel profile before the truck ever leaves. If the label's gone or painted over, we can usually still match by measuring panel height and the groove pattern on site.
Booking a panel job is different from booking a spring repair - we need to confirm the panel is actually in stock or orderable before we give you a date, because a mismatched panel on an otherwise good door looks worse than the dent you started with. If your panel profile is an older or discontinued run, we'll tell you that on the call, not after the truck shows up.